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Ontario Public Service (OPS) Accessible Customer Service Policy

Case studies by Ontario Public Service

Topics

  • None listed

Phases of consultation

  • Deepen understanding

Sectors

  • Federally Regulated private sector
  • Parliamentary entities
  • Government of Canada

Areas of impact

  • Service delivery
  • Policy and programs
  • Communications

Added on July 7, 2025

Summary

This policy outlines Ontario Public Service’s commitment to ensuring that the information and services it provides are accessible for all Ontarians. This includes providing services and programs that people with disabilities can use and benefit from equally and in a manner that respects their dignity and independence.

Links to resource

Collections this resource appears in

Accessibility in Ontario

Collection

Information about the Accessibility for Ontarians with Disabilities Act and other resources to support Deaf and disabled people in the province of Ontario